Frequently asked questions
What types of bounce houses do you offer for rental?
A: We offer a variety of bounce houses, including themed options, combo units, and larger inflatable structures.
How do I book a bounce house for my event?
A: You can book online through our website or contact our team directly for assistance.
What are your rental rates?
A: Rental rates vary based on the type of bounce house and duration. Please check our pricing page for detailed information.
Do you offer delivery and setup services?
A: Yes, we can provide delivery, setup, and takedown services for all our rentals within our service area. Please note that you can opt for this at time of booking.
What is the cancellation policy?
A: We have a flexible cancellation policy. See the cancellation policy here. Please review the terms on our website or contact us for specific details.
How far in advance should I book a bounce house?
A: We recommend booking at least two weeks in advance to ensure availability for your desired date.
Are your bounce houses cleaned and sanitised?
A: Yes, all our bounce houses are thoroughly cleaned and sanitised before each rental.
What is the age limit for using your bounce houses?
A: Most of our bounce houses are designed for children ages 2 to12. Please refer to specific product descriptions for age guidelines.
How many children can use the bounce house at once?
A: Each bounce house has a maximum capacity based on size and safety guidelines. Check the individual listings for details.
Do I need to provide anything for the bounce house setup?
A: We provide everything needed for setup, but we require access to a power outlet for the blower.
What types of payment do you accept?
A: We accept various payment methods, including credit/debit cards and cash.
Can I rent a bounce house for an overnight event?
A: Yes, we offer overnight rental options for an additional fee.
What if there’s bad weather on the day of my event?
A: Safety is our priority; we will work with you to reschedule if severe weather poses a risk.
Do you provide an attendant for the bounce house?
A: An attendant is not included, but we can arrange for one at an additional cost if needed.
How long can I keep the bounce house?
A: Standard rentals are for a period of 4–8 hours, but extended rental options are available.
Can I set up the bounce house myself?
A: We highly recommend professional setup for safety, but if you prefer, you can inquire about a DIY rental.
What safety measures do you have in place?
A: We follow all safety guidelines and provide safety instructions for usage before each event.
Do you offer discounts for large events or multiple rentals?
A: Yes, we offer package deals and discounts for multiple rentals or large events. Please contact us for more information.
Can I add decorations to the bounce house?
A: Absolutely! Just ensure that any decorations used are safe and do not damage the inflatable.
Where can I find reviews of your services?
A: Customer reviews can be found on our website, socials, as well as various review platforms like Google.
